At the Nant Ddu Lodge Hotel, the health and safety of our guests and colleagues is of the utmost importance. Please familiarise yourself with the latest health and travel guidelines from HM Government.
In response to the Covid-19 pandemic, we have greatly increased our cleaning schedules throughout the hotel, and provide hand sanitiser at the entrance to the hotel for your usage. We have also implemented touch-free service provision where applicable, safe distancing for all customer interaction, including new seating arrangements at breakfast or take-away options. We’ve been working hard to minimise touch points whilst retaining our warm hospitality.
We’re living in a new era, and at the Nant Ddu Lodge Hotel we’re embracing change and proudly welcoming guests with our warmest hospitality ever. So here we are! We’re ready, and overjoyed to welcome you all for the perfect stay, with total peace of mind.
Recognising the ongoing uncertainty COVID-19 is causing around the world, our highest priority is the health and well-being of our guests and employees. With that in mind, we want to update you on the actions we have taken and the service levels we can offer. We will limit all contact with members of our team with screens and PPE. You must use a face mask at all times unless in your room or sitting at a table dining.
As of Monday, 17th May we can serve food & drink inside in our Bistro Restaurant. Breakfast will be served in the breakfast room. You must call us to book a table as space is limited and a table cannot be guaranteed. There is a maximum of 6 guests per table.
Our leisure facilities and pool are now open with limited and restricted use and times. Please call the hotel for details as this is a changing situation. You need to book pool sessions and these are limited to 1 hour per person per day.
Your room will not be serviced during your stay but we will supply towels and linen if requested.
We hope that these actions will keep us all safe and well. Please direct all enquiries through our switchboard +44 (0)1685 379 111 or send an email to firstname.lastname@example.org. We appreciate your trust at this difficult time and thank you for your custom and support both now and in the future.
Safe journey – Simon Daniel, Cluster General Manager