Nant Ddu Logo

Nant Ddu Lodge

Covid-19 Update

At the Nant Ddu Lodge Hotel, the health and safety of our guests and colleagues is of the utmost importance. Please familiarise yourself with the latest health and travel guidelines from HM Government.

In response to the Covid-19 pandemic, we have greatly increased our cleaning schedules throughout the hotel, and provide hand sanitiser at the entrance to the hotel for your usage. We have also implemented touch-free service provision where applicable, safe distancing for all customer interaction, including new seating arrangements at breakfast or take-away options. We’ve been working hard to minimise touch points whilst retaining our warm hospitality. 

We’re living in a new era, and at the Nant Ddu Lodge Hotel we’re embracing change and proudly welcoming guests with our warmest hospitality ever. So here we are! We’re ready, and overjoyed to welcome you all for the perfect stay, with total peace of mind.

Update 16th March 2021

Nant Ddu Hotel will reopen for overnight stays from Saturday March 27th, for Welsh residents only until April 12th. Various restrictions remain in place, so please read all of the details when booking. We look forward to welcoming you back!

 At the time of booking the following restrictions are in place due to Welsh Government Law. Please check with the hotel on your intended day of arrival for any changes to restrictions.

  • Only visitors who are resident in Wales can stay prior to April 12th.
  • Masks Must be worn at all times apart from when in your hotel bedroom.
  • Your room cannot be serviced by any staff during your stay, but we can provide you with any extra items, clean towels and linen on request.
  • All Public areas and Leisure facilities are closed and cannot be used at this time.
  • Breakfast will be via room service only and must ordered the evening before. We are serving cooked Welsh breakfast.
  • Dinner and Drinks can be served in your room only, between 5.30 pm & 8.30 pm
  • Our Spa will be open from 12th April for treatments only.

Until March 27th, we will remain open only for key Government workers as per Government guidelines. Our bar and restaurant will be closed, but guests will be offered a takeaway breakfast.

FAQ

The Nant Ddu Lodge is “Good to Go” ensuring processes are in place to maintain cleanliness and aid social / physical distancing.

We now only clean guests rooms on departure unless you request a service. We top up supplies as often as you like. This safeguards our team and you, our guests.

Where possible we leave rooms fallow for 24 hours between guests to reduce risk.

We steam clean soft furnishings and upholstery furniture between guests.

We have also introduced sealed toiletries.

Sorry we are no longer able to store luggage to reduce risk.

Yes, we provide a Grab n go breakfast option which you can have in your room. You need to book it. Lunch/dinner from our a la carte menu are available as a “take- away” option which we will deliver to your room.

We have halved our capacity and now operate a strict booking policy.

We now take all staff temperature on arrival at work. Staff also change into their uniform when they arrive on the premises and out of them before they leave plus all staff are supplied with PPE.

We also now have staff meetings via Zoom and in meeting rooms where social distancing is possible.